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Title
Text copied to clipboard!Trainee Claims Adjuster
Description
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We are looking for a motivated and detail-oriented Trainee Claims Adjuster to join our insurance team. This entry-level position is ideal for individuals seeking to start a career in the insurance industry, particularly in claims management. As a Trainee Claims Adjuster, you will be trained to investigate, evaluate, and settle insurance claims in accordance with policy terms and company procedures. You will work under the supervision of experienced adjusters and gain hands-on experience in handling various types of claims, including property, auto, and liability claims.
Your primary responsibilities will include reviewing claim forms and supporting documents, conducting interviews with claimants and witnesses, inspecting damaged property, and determining the extent of the insurance company’s liability. You will also learn how to negotiate settlements and ensure that claims are processed efficiently and fairly. Strong communication and analytical skills are essential, as you will be required to interact with clients, legal representatives, and other stakeholders.
This role offers a structured training program, including classroom instruction and on-the-job training, to help you develop the technical knowledge and practical skills needed to become a licensed claims adjuster. You will also be introduced to industry software and tools used for claims processing and documentation.
Ideal candidates are recent graduates or individuals with a background in customer service, finance, or legal studies who are eager to learn and grow within the insurance sector. A commitment to ethical standards, attention to detail, and the ability to manage multiple tasks are key attributes for success in this role.
Join our team and take the first step toward a rewarding career in insurance claims adjustment. We offer competitive compensation, professional development opportunities, and a supportive work environment where your contributions are valued.
Responsibilities
Text copied to clipboard!- Assist in investigating and evaluating insurance claims
- Review claim forms and supporting documentation
- Conduct interviews with claimants and witnesses
- Inspect damaged property or vehicles
- Determine coverage and liability based on policy terms
- Negotiate settlements with claimants or legal representatives
- Document claim activities and maintain accurate records
- Collaborate with senior adjusters and other departments
- Attend training sessions and complete certification requirements
- Provide excellent customer service throughout the claims process
Requirements
Text copied to clipboard!- High school diploma or equivalent; college degree preferred
- Strong analytical and problem-solving skills
- Excellent written and verbal communication abilities
- Basic knowledge of insurance principles is a plus
- Proficiency in Microsoft Office and claims software
- Ability to manage multiple tasks and meet deadlines
- Strong attention to detail and organizational skills
- Willingness to learn and adapt in a fast-paced environment
- Customer service experience is beneficial
- Valid driver’s license may be required for field inspections
Potential interview questions
Text copied to clipboard!- What interests you about working in insurance claims?
- Do you have any experience in customer service or investigations?
- How do you handle stressful or high-pressure situations?
- Are you comfortable working both independently and in a team?
- What are your long-term career goals in the insurance industry?
- How do you prioritize tasks when managing multiple claims?
- Are you willing to travel for field inspections if required?
- What software tools are you familiar with?
- Describe a time you resolved a conflict or complaint.
- How do you ensure accuracy in your work?
